911 Operator

911 Operator

Released Feb 2017

Game about the difficult work of people that manage emergency lines and services. Answer incoming calls and react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!

88% positive · 20K reviews
Done
All announced content has been released
High confidence
Done
All announced content has been released
High confidence

Where to buy

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Evaluation

911 Operator launched on February 24, 2017 and received several DLC expansions over its first two years: Special Resources (February 24, 2017), First Response (March 24, 2017), Every Life Matters (December 7, 2017), and Search & Rescue (July 26, 2018). On October 14, 2021, the developer published a post explicitly titled "911 Operator Final Update," adding over 20 new maps to the base game and stating: "With those final changes, we consider 911 Operator a complete game." They further confirmed: "we now consider our work on 911 Operator to be over." This is a clear, unambiguous developer statement that development has concluded. All four DLCs are released with no unreleased items remaining. A 2025 anniversary post from the studio reaffirmed their focus on their newer title, Infection Free Zone, with no mention of any returning work on 911 Operator. The game is complete.
Evidence
Developer published a post titled '911 Operator Final Update,' explicitly stating 'we now consider our work on 911 Operator to be over' and describing the update as the 'one last final update.' The developer added 20+ maps and fixed remaining bugs, declaring the game complete.
news post · Oct 14, 2021 source development ending
high
All four DLCs — Special Resources, First Response, Every Life Matters, and Search & Rescue — have been released. No unreleased DLC items remain on the store.
dlc listing · Jul 26, 2018 source content shipped
high

Content

4 of 4 released · no outstanding content

Media

Details

Developer
Publisher
Games Operators
Achievements
18
Platform
Windows, macOS
Controller
—
Steam Deck
Unsupported
Players
Single-player

About this game

In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?

PLAY ON ANY CITY IN THE WORLD*


Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.

MANAGE TEAMS


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.

Main features:
  • Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
  • Real First Aid instructions.
  • Opportunity to play on any city in the world!
  • 6 selected cities in Career mode, featuring unique calls and events.
  • More than 140 types of reports to encounter.
  • 12 types of emergency vehicles (including helicopters, police cars and motorcycles).

***
The game requires Internet connection to download free maps. The offline game is available after downloading the maps.

All map data © OpenStreetMap authors

* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.
Last evaluated Jun 27, 2026
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