112 Operator

112 Operator

Released Apr 2020

Manage emergency services in any city in the world! Take calls and dispatch rescue forces. Handle difficult situations, now depending on the weather, and traffic. Help the citizens through cataclysms and natural disasters, becoming a better emergency number operator every day!

88% positive · 7,384 reviews
Done
All announced content has been released
High confidence
Done
All announced content has been released
High confidence

Where to buy

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Evaluation

112 Operator launched on April 23, 2020 and received a steady stream of paid DLC and free updates throughout 2020 and 2021. Four paid DLC packs shipped between May 2020 and July 2021 — Facilities (September 17, 2020), Water Operations (December 30, 2020), Pandemic Outbreak (April 29, 2021), and The Last Duty (July 14, 2021) — alongside several free feature updates adding new mechanics and quality-of-life improvements. When The Last Duty released on July 14, 2021, the developer's announcement post hinted that "this is not the end," but the follow-up context makes clear what that meant: the studio went on to launch a separate spin-off game, Infection Free Zone, which entered Early Access on April 12, 2024 and continues the storyline introduced in The Last Duty. The hint was about the story universe continuing in a new game, not additional DLC for 112 Operator itself. After The Last Duty, 112 Operator received a major balance/quality-of-life update in May 2022 as a 2nd Year Anniversary patch — the last substantive developer activity for the game. All six listed DLC are released, no DLC remains unreleased on the store, and no further content for 112 Operator has been announced. The developer's attention has clearly moved on to Infection Free Zone and, more recently, Ambulance Life (launched February 6, 2025). The game shipped as a complete package with its DLC cycle concluded by mid-2022.
Evidence
Infection Free Zone launched in Early Access as a separate spin-off game continuing The Last Duty storyline — confirming the developer's post-112 Operator activity is in a new title, not further 112 Operator DLC.
news post · Apr 12, 2024 source development ending
high
All six DLC (including the final paid pack, The Last Duty) are marked as released. No unreleased DLC remains on the store.
dlc listing · Jul 14, 2021 source content shipped
high

Content

6 of 6 released · no outstanding content

Media

Details

Developer
Publisher
Games Operators
Achievements
45
Platform
Windows, macOS
Controller
—
Steam Deck
Playable
Players
Single-player

About this game

112 Operator allows you to manage emergency services in any city in the world! Dispatch units, take calls and face situations caused by weather, traffic or changing seasons. Help the city survive escalating events like riots, organized crime, terrorist attacks, cataclysms, natural disasters and many more!

Danger has escalated

Help on a scale bigger than ever before. The sequel of the award-winning 911 Operator lets you act on many, completely different levels - from taking care of a single neighborhood to coordinating several operators’ work in the world’s biggest metropolises. Full 3D visualization will give you the inside view of your units’ actions. Choose from over 100 000 areas, such as districts, municipalities, and tens of thousands of real cities from all over the world.

To all units: a storm is coming…

Face the dynamic weather, based on authentic, historical data. Watch the incidents change as day or night comes, traffic increases and seasons pass. Watch out for extreme conditions that may lead to cataclysms and natural disasters. Try to tame big wildfires spreading across the map. Weather isn’t your only problem though - be careful when dealing with terrorist attacks and gang wars.

112, what’s your emergency?

Take calls from people in various situations, needing emergency services’ help. You never know who’s on the other side of the line - you might hear a frightening murder story, maybe you’ll have to instruct someone on performing CPR, or keep your nerves while encountering an annoying prankster.

It’s my job, ma’am...

Choose one of the European cities in completely new Career mode and find out if you’ll manage to climb up to the very top of an operator’s career ladder. Follow the commands of your supervisors and see your actions affecting people you’re in charge of or those who need your help. Sometimes your mistakes will only be followed by a reprimanding e-mail, sometimes they’ll influence your own life.

You can also play special scenarios in any city in the world, or make your own rules in the Free Game mode.

We need backup!

Command the best specialists, using technologically advanced equipment and vehicles. Decide what to use - a SWAT team, Search and Rescue helicopter, or maybe riot gear? When your units arrive at the scene, command them in the tactical view that gives you the full image of the situation.

NEW FEATURES IN 112 OPERATOR:

  • 25 times bigger, expandable maps of REAL CITIES with 3D buildings

  • entirely new set of emergency calls and large events

  • completely redesigned campaign mode, with objectives system, emails, and a story

  • day&night, weather, seasons and traffic now influences the duty and the incidents happening

  • new fire mechanic, that can consume entire areas and require dozens of units

  • region specification - gameplay will vary depending on a country legislation and district characteristics (slums / business / residential /industrial / forest etc)

  • new OnSite situation visualization that shows the action precisely and intuitively

  • new team members - doctors, sergeants, dogs, robots, and others!

  • additional dispatchers, that you can assign to districts for help!

  • redesigned equipment, now packed up in entire gears

Last evaluated Jun 15, 2026
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