Tech Support: Error Unknown
Released Feb 2019
Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
71% positive · 696 reviews
Done
All announced content has been released
High confidence
Done
All announced content has been released
High confidence
Where to buy
Prices in USD, as listed by each store.
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Evaluation
Tech Support: Error Unknown launched on February 27, 2019. In the weeks following release, Dragon Slumber issued a bug fix patch (March 7, 2019) addressing localization and gameplay issues, and then shipped a free content update on May 6, 2019 adding Endless Challenge Mode and Zen Mode — both of which had been teased at launch. That May 2019 update represents the last developer communication on record, and no further content, DLC, roadmaps, or announcements have been made since. The game has no DLC listings and no outstanding commitments. With only a single post-launch content drop followed by over seven years of silence, the game launched as a complete narrative experience and the May 2019 update rounded out its content. No further content is expected.
Evidence
Free update adding Endless Challenge Mode and Zen Mode shipped — fulfilling the Endless Mode teaser from launch day. No further content announced. Last developer communication on record.
Game launched on February 27, 2019 with a teaser for a coming free Endless Mode update
Media
Details
Developer
Publisher
Iceberg Interactive
Achievements
18
Platform
Windows, macOS, Linux
Controller
—
Steam Deck
Playable
Players
Single-player
About this game
“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”
Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.
While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?
Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.
While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?
Key features
- Engage customers and colleagues through a novel procedural dialogue system
- Choose how to approach each situation in a sandbox computer environment
- Decide who to side with and unlock new gameplay
- Discover more than 20 major and minor endings
- Mouse-only controls make the game accessible for all
Are these done yet?
Last evaluated Jun 27, 2026
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